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Pre-Purchased Goods Terms & Conditions

1.     Due to the daily changes ininventory, customers should contact our customer service to check the latestinventory before purchasing pre-ordered products. The number of pre-orderedproducts is limited, while stocks last.

2.     If the pre-purchased goodsconfirmed by our customer service are in stock, we will arrange for theinspection and pick-up of 5 designated free pick-up points after 3 working daysfrom the date of the order settlement (for details, please refer to: ShoppingGuide – Purchase) Point to pick up).

3.     If the customer has notconfirmed the pre-ordered goods in stock through our customer service and haspaid, the customer can contact us for the latest situation or refund throughfriendly negotiation.

4.     All pre-orders that have beenpaid are not cancelable and are not refunded or returned in any form.

5.     Customers can choose to make aone-time payment, and then go to our 5 designated free pick-up points forinspection and pick-up (for details, please refer to: Shopping Guide – PurchasePoint Pickup). Or you can choose to pay 40% of the deposit first, then go toour 5 designated free self-paying balances, inspection and pick-up (fordetails, please refer to: Shopping Guide – Purchase Point), the balance is onlyaccepted by the bank. Transfer, cash or Payme.

6.     Incase of quality problems, the customer must first provide a photo to prove thereason for the return. We must ensure that the productsecurity label and tag label are not removed and we will accept therefund if we accept the return. Otherwise, no refundwill be accepted for any reason.

7.     The date and time of completionof this pre-order activity will be subject to change without notice due to volume or network traffic.

8.     In the event of any "forcemajeure" (including fire, casualties, accidents, natural disasters,natural disasters, laws, orders, declarations, regulations, requirements orregulations of any government of the Hong Kong Special Administrative Region or any of its agencies, strikes, labor and management Disputes, labor shortages orshortage of skilled workers, shortage of products or raw materials or lack of supply,delays in transportation or any other reason outside the reasonable control of35Plus (whether or not similar to the above reasons), 35Plus is unable to fulfill its responsibilities, 35Plus is in these There is no need to be heldliable in this regard.

9.     35Plus reserves the right tomake changes to the terms and conditions and the final decision.