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Locker Pick-up

Any orders fulfilling the following conditions

are eligible for our FREE SF locker pick-up service


l  Total product weight<4kg

l  All products are eligible for locker service

l  Estimated delivery time:

You will receive an SMS containing the locker password

Pick up period after receiving SMS:

EF Locker within 48 hours

(Order will be cancelled if it is not picked up within above stated period)


Terms & Conditions:

l  Each locker can only accommodate one order. Every order can be delivered to a single locker only. Hence, order merging is not available for locker pickup orders.

l  After confirmation, locker pick up orders are delivered one after another. Arrival time could vary between situations.

l  Pickup password will be sent to the phone number provided during order confirmation only. 35Plus is not responsible for any problem incurred by input error from customers.

l   For more information of EF Locker, please see the below website: https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/EF-Locker/index.html

l  Courier can recover and cancel orders which are not picked up within 48 hours for EF Lockers without prior notice.

l  Some lockers are only accessible by residents of specific properties only. Please do not select these lockers unless you are the stated resident. 35Plus is not responsible for failure to pick up by selecting a resident only lockers without authority for entrance.

l  Should any dispute arise, the decision of 35Plus shall be final.

Should you have any enquiries, please contact our Customer Service Department through phone call+852 5222 5387, Whatsapp +852 5222 5387 (General Enquiries, After Sales Service, Delivery Enquiries) or email info@35plus.hk.